Consumer Protection Act 1986

Chapter: I
Preliminary
Section 1	:	Short title, extent, commencement and application
Section 2	:	Definitions
Section 3	:	Act not in derogation of any other law
Chapter: II
Consumer Protection Councils
Section 4	:	The Central Consumer Protection Council
Section 5	:	Procedure for meetings of the Central Council
Section 6	:	Objects of the Central Council
Section 7	:	The State Consumer Protection Councils
Section 8	:	Objects of the State Council
Section 8A	:	The District Consumer Protection Council
Section 8B	:	Objects of the District Council
Chapter: III
Consumer Disputes Redressal Agencies
Section 9	:	Establishment of Consumer Disputes Redressal Agencies
Section 10	:	Composition of the District Forum
Section 11	:	Jurisdiction of the District Forum
Section 12	:	Manner in which complaint shall be made
Section 13	:	Procedure on [admission] of complaint
Section 14	:	Findings of the District Forum
Section 15	:	Appeal
Section 16	:	Composition of the State Commission
Section 17	:	Jurisdiction of the State Commission
Section 17A	:	Transfer of cases
Section 17B	:	Circuit Benches
Section 18	:	Procedure applicable to State Commissions
Section 18A	:	Vacancy in the Office of the President
Section 19	:	Appeals
Section 19A	:	Hearing of appeal
Section 20	:	Composition of the National Commission
Section 21	:	Jurisdiction of the National Commission
Section 22	:	Power and procedure applicable to the National Commission
Section 22A	:	Power to set aside ex parte orders
Section 22B	:	Transfer of cases
Section 22C	:	Circuit Benches
Section 22D	:	Vacancy in the office of the President
Section 23	:	Appeal
Section 24	:	Finality of orders
Section 24A	:	Limitation period
Section 24B	:	Administrative control
Section 25	:	Enforcement of orders of the District Forum, the State Commission or the National Commission
Section 26	:	Dismissal of frivolous or vexatious complaints
Section 27	:	Penalties
Section 27A	:	Appeal against order passed under section 27
Chapter: IV
Miscellaneous
Section 28	:	Protection of action taken in good faith
Section 28A	:	Service of notice, etc
Section 29	:	Power to remove difficulties
Section 29A	:	Vacancies or defects in appointment not to invalidate orders
Section 30	:	Power to make rules
Section 30A	:	Power of the National Commission to make regulations
Section 31	:	Rules and regulation to be laid before each House of Parliament