Mechanism for redressal of difficulties faced by taxpayers due to technical glitches on the GST portal.

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..... n the GST portal and the relief that needs to be given to them. 2. It has been decided that GST Implementation Committee (GIC) shall act as the IT Grievance Redressal Committee which shall approve and recommend to GSTN the steps to be taken for redressal of grievances in a cases where an IT related glitch has been identified as the reason for failure of a class of taxpayer in filing of a return or a form within the time limit prescribed in the law and there are collateral evidences available to establish that the taxpayer has made bonafide attempt to comply with the process of filing of form or return. Mechanism for redressal. As you are aware, the suppliers are allocated between the State Tax Department and the Central Tax .....

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..... ssal. 3. The Tax payer having any grievances in respect of the application for redressal made to nodal officer may apply to respective locational or Divisional Supervisory authority. 4. However, facility under this mechanism shall not be available to the cases where non-compliances are due to the reasons other than technical glitches like non-availability of internet, problem of individual taxpayer or any other localized problem. If the issue/problem is due to some legal/procedural reason the same is not come into ambit of IT Grievance Redressal Mechanism. (Rajiv Jalota) Commissioner of State Tax, Maharashtra State ANNEXURE-1 Application for Redressal of difficulties faced due to technical glitches on the GS .....

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..... 12. Details communication of the problem to the GST Helpdesk and /or on Self- Service Grievance Redress Portal. a. Date of communication b. Service Request/ticket numbers c. Communication received from GST Helpdesk and /or on Self-Service Grievance Redress Portal. (if yes provide evidences in support of the same) Yes/ No Place:- Date Name and Signature of authorized signatory - Circular - Trade Notice - Public Notice - Instructions - Office orders Tax Management India - taxmanagementindia - taxmanagement - taxmanagementindia. .....

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