Disclosure of investor complaints with respect to Mutual Funds

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..... withal to make an informed choice. 2. Accordingly, it has been decided that Mutual Funds shall henceforth disclose on their websites, on the AMFI website as well as in their Annual Reports, details of investor complaints received by them from all sources. The said details should be vetted and signed off by the Trustees of the concerned Mutual Fund. 3. The format for the aforesaid disclosure is given as Annexure to this Circular. 4. The Mutual Funds are accordingly advised to : a. Upload the report for the year 2009-10 by June 30, 2010. b. Upload the report for the following financial years within 2 months of the close of the financial year. c. Include the report in their annual reports, as part of the Report of the Trustee .....

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..... I B Interest on delayed payment of Dividend I C Non receipt of Redemption Proceeds I D Interest on delayed payment of Redemption .....

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..... III C Deviation from Scheme attributes III D Wrong or excess charges/load III E Non updation of changes viz. address, PAN, bank details, nomination, etc .....

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..... screpancy in Statement of Account II C Non receipt of Annual Report/Abridged Summary TYPE III Service related III A Wrong switch between Schemes III B Unauthorized switch between Schemes III C Deviation from Scheme attributes III D Wrong or excess charges/load III E Non updation of changes viz. address, PAN, bank details, nomination, etc TYPE IV Oth .....

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