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TMI BlogCitizens Charter- Implementation of SevottamX X X X Extracts X X X X X X X X Extracts X X X X ..... Impartial transplant and Consistent manner. The Government of India has authorized CBEC to implement Service Delivery Excellence Model SEVOTTAM at unit level and achieve the customer satisfaction as required in IS 15700:2005. Accordingly this office has created an integrated Sevottam compliance system for a) implementation, monitoring and review of Citizens charter b) receipt, redress and prevention of Public Grievance and c) employees and infrastructure based service delivery capability. Sevottam has been rolled out in Headquarter office of Central Excise Commissionerate Puducherry Vide Trade Notice No. 03/2015 dated 27.02.2015. Now Sevottam compliance System is implemented in a phased manner in all the Divisional offices of this Commis ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... or submitting public grievances are available on the following web Ids: i) www.pgportal.gov.in ii) www.cbec.gov.in The Common Facility Center of Divisional offices of Central Excise Commissionerate Puducherry are located at the following addresses: Sl. No. Division Address of Common Facility Centre Public Grievance Officer 1 I Division, Puducherry 2nd Floor, No.14, Municipal Street, Ajeez Nagar, Reddiyarpalayam, PUDUCHERRY 605 010 Tele No.0413-2202230 ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... 4 Cuddalore Division No. 1, Vallalar Nagar, CUDDALORE - 607 001 Telephone No-04142-221043 Tele Fax No.04142- 220757, 221949 B.LAKSHMI NARAYANA I.R.S., Assistant Commissioner of Central Excise, Cuddalore Division, No. 1, Vallalar Nagar, CUDDALORE - 607 001 Telephone No 04142-221043 Tele Fax NO 04142 -220757 5 Villupuram Division 1 st Floor, No.9-A, Solai Nagar, Post Box Nom40, VILLUPURAM - 605 602 Tele No.04146 - 223479 ..... X X X X Extracts X X X X X X X X Extracts X X X X
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