Regulation 15 - Bye-laws of information utilities - Insolvency and Bankruptcy Board of India (Information Utilities) Regulations, 2017

Bye-laws of information utilities 15. (1) An information utility, for the conduct of its operations, shall have bye-laws consistent with the Code. (2) The bye-laws shall be consistent with and provide for all matters contained in the Technical Standards, if any. (3) Without prejudice to the generality of sub-regulation (1), the bye-laws shall provide for- (a) the manner and process of providing core services and other services under these Regulations; (b) risk management; 1 [ (ba) minimum service quality standards, including timelines for - (i) registration of users, (ii) issuance of record of default, and (iii) issuance of annual statement to registered users. (bb) adoption of quality standards and quality standards certifications. ] (c) rights of users; and (d) grievance redressal. (4) The bye-laws of the information utility, as amended from time to time, shall be published on its website. ************ NOTES:- 1. Inserted vide Notification No. IBBI/2021-22/GN/REG072 dated 13-04-2021