Para 9 - Power to specify procedure and processes - Centralised Processing of Equalisation Levy Statement Scheme, 2023

9. Power to specify procedure and processes. - The Director General shall, with the approval of the Board, shall specify procedures and processes from time to time for effective implementation and functioning of this Scheme, in an automated and mechanised environment, including specifying the procedure and processes in respect of the following :- (i) processing of Equalisation Levy Statement; (ii) validating any software used for e-filing the statement; (iii) call centers to answer queries and provide taxpayer services which may include outbound calls to assessee or e-commerce operators requesting for clarification to assist in the processing of their statements; and (iv) managing equalisation levy administration functions such as receipt, scanning, data entry, processing, issue of refunds, storage and retrieval of statements and documents in a centralised manner.