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TMI BlogSetting up of Aayakar Sewa Kendras during the Financial Year 2015-16- Regarding providing taxpayer servicesX X X X Extracts X X X X X X X X Extracts X X X X ..... rectorate of Income Tax (O & MS) is the nodal agency for setting up of Aayakar Sewa Kendras (ASKs) all over the country. Last year, we had a target of setting up 60 ASKs. It was felt by us that before identifying a particular location for setting up of a new ASK, the concerned CCIT should be consulted to avoid any communication gap at a later stage. 2. The locations for setting up all the ASKs in the last year were identified and recommended by the concerned CCIT (CCA) / CCIT, as a result of which the process of setting up of the ASKs could be carried out smoothly. On the same lines as last year, you are requested to kindly use your good offices to participate in the exercise to identify locations for setting up Aayakar Sewa Kendra in this ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... uested to submit your required budget for each of the ASKs recommended by you. As far as the budget is concerned, depending upon the number of nodes and going by the pattern of expenditure in the previous years, the budget for setting up an ASK is also mentioned in the annexure. It is seen that ASKs have already been setup in most of the big locations and the ASKs being setup now are mostly with 3 nodes. The budget estimates enclosed are therefore based on ASKs with a maximum of 5 nodes since it is unlikely to be exceeded. 7. Kindly appreciate that setting up of ASK is a time bound exercise and funds are to be disbursed at the earliest for its timely completion. I shall be grateful if you kindly send your list of 5 Aayakar Sewa Kendras pro ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... nodes is also enclosed. Basis of determining number of nodes/Requirement of space/Budget at ASK Centres 1. The requirement of number of nodes at ASK centers is equal to the number of Front Desks plus the number of Back Desks. In addition one node is also required for the person manning Enquiry counter. Hence, it is important to work out the requirement of Front Desks and Back Desks at ASK Centres which would ultimately be the requirement of nodes. The basis of working out requirements for Front Desk and Back Desk are given below:- Requirement of Front Desk for Receipt of Dak/ Return of Income a) There are approximately 200 working days in a year. b) One person manning Front Desk can receive 200 Dak OR Returns of income in a day which ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... After that for every block of 30,000, 40,000 and 50,000, one additional Back Desk is required. It is pertinent to mention here that the Back Desk is also responsible to handle dak received through post/courier/drop box for which he has to carry out both the functions i.e. functions of FD as well as functions of BD, as this dak is not routed through the Front Desk, required to make all entries in the system. 2. The workload for ASK for Receipt of Returns of Income/Dak is determined on the following basis: Workload for Receipt of Returns: It has been the experience of the Department that 60 per cent of the Paper Returns of Income are received in the months of March/July. The balance 40% returns of income are received in rest of the year. ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... ntre for "May I Help You" Counter. Requirement of approximate area required for ASK Sl. No. Number of Nodes worked out for ASK (including 'May I Help You' counter) Requirement of approximate space (in sq. ft) 1 Locations having 3 nodes 600 2 Locations having 4 nodes 700 3 Locations having 5 nodes 1000 4 Locations having 6 to 10 nodes 1400 5 Locations having 11 to 15 nodes 2000 6 Locations having 16 to 25 nodes 2800 Requirement of budget for ASK Sl. No Number of nodes Required Cost of Setting up of ASK (in Rs. Lacs) Cost of nodes (in lacs) Total Budget (in lacs) 1 Locations having 3 nodes 22.84 0.69 23.53 2 Locations having 4 Nodes 27.32 0.92 28.24 3 Locations having 5 nodes 42.68 1.15 43.83 4 Sin ..... X X X X Extracts X X X X X X X X Extracts X X X X
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