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TMI BlogEnhancements and improvements to e-Nivaran ModuleX X X X Extracts X X X X X X X X Extracts X X X X ..... t : Enhancements and improvements to e-Nivaran Module-Reg. In continuation of ITBA e-Nivaran Instruction No. 1 , issued vide F.No. System/ITBA/Instruction/e-Nivaran/2016-17/1, dated 2-5-2016 and ITBA e-Nivaran Instruction No. 2 , issued vide F.No./ITBA/Instruction/e-Nivaran/2016-17/2, dated 29-8-2016, various enhancements and improvements have been done in e-Nivaran module based on the feedb ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... Grievance UID from Control Register). All actions taken on grievance are displayed here chronologically. iv. The Case History/Notings will include the Grievance Resolution Letter if the grievance has been disposed and will include the mode of delivery - e.g. by Email. v. Supervisor Officers can give directions to their subordinate officers for a particular case in the case history/noting ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... ces where action is pending at the level of user. For supervisory level, the work list will not contain any grievances pending with subordinates, therefore, to view any such grievance, supervisory officer should only use the Control Register. ii. Search parameters have been enhanced in the work list screen. iii. Look and feel of the e-Nivaran work item has been improved. iv. Griev ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... lution has been integrated with CPC-TDS and NSDL so that any AO/Officer can transfer any grievance appropriately to CPC-ITR, DIT (Systems), CPC-TDS, E-Filing or NSDL, if so required, for resolution. 3. In future releases, the e-Nivaran module will further be enhanced:- a. To enable integration of grievance with UTITSL and Refund Banker. b. To enable receipt of grievance from CP-GRAMS. ..... X X X X Extracts X X X X X X X X Extracts X X X X
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