Implementation of Phase-I of Automation of Refund claims and Manual Brand rate drawback claim i.e. Digitization of Refund claims and Manual Brand rate Drawback claims at JNCH, Nhava Sheva – Reg.

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..... rs, exporters, customs brokers and the member of the trade are informed that as a trade facilitation measure and in the spirit of Ease of Doing Business , this Custom House is going to roll out Phase-I of Automation of Refund claims and Manual brand rate drawback claim i.e. Digitization of Refund claims and Manual brand rate drawback claims. The automation process would be rolled out in two phases. First phase will consist of receipt and digitization of refund claims and manual brand rate drawback claim and second phase will be implemented later which will consist of processing, sanctioning and payment of the above mentioned claims. 2. The following category of claims are selected for automation process:- a) SAD Refund claims, b) .....

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..... rocessing and existing procedure will continue to be followed. (c) If the importer wants to submit additional/supplementary information/documents related to the claim, the same shall be presented to the receiving clerk in the service center who will give acknowledgement of the same and hand it over to the vendor s employee for digitization. Vendor s employee will digitize the same in the respective claim based on the unique ID and hand it back to receiving clerk. Receiving clerk will forward the same to the concerned section for further processing. For this digital incorporation of such additional/supplementary information/documents no fee will be collected by the vendor. Any change in the claim will be only with the prior approval of De .....

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..... ciency memo and unique ID will automatically move to concerned scrutiny officer. The scrutiny officers will scrutinize completeness of applications and send complete applications to the corresponding sanctioning officers. If any deficiency is noticed in applications, deficiency memos will be generated automatically and issued to the applicants. All aforesaid incomplete applications will also be sent to the sanctioning officers and will not come back to scrutiny officers unless the application is complete and deficiency removed. (d) Sanctioning officers will also scrutinize and verify the claim in system. Claims which will be sanctioned in the system will move to the payment queue automatically for direct payment and for further processin .....

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