Dispute Resolution and Tax-Payer Services through Indirect Tax Ombudsman, Lucknow

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..... O/BZ/2015/10985 Date: 16-12-2015 PUBLIC NOTICE No. 01/2015 Subject: Dispute Resolution and Tax-Payer Services through Indirect Tax Ombudsman, Lucknow. Attention of the Customs, Central Excise Service Tax Assesses, Importers, Exporters. Manufacturers, Service Providers and other members of Industry and Trade in the State of Madhya Prade .....

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..... vances against Customs. Central Excise and Service Tax Department and facilitating settlement of such complaints with satisfaction of the complainant, Para 10(III) of the Guidelines' explains as to who can come up with complaint or grievance to the Ombudsman. Certain basic conditions will have to be followed before lodging the complaint with the Ombudsman. First, the complainant will have to m .....

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..... ioning refunds and to rules prescribed for disbursement of drawback etc. Complaint can be filed on grounds like unwarranted rude behavior of the official with the tax- payers, non-acknowledgement of letters and documents and violation of administrative instructions and circulars by the officials etc. Para 10 of the guidelines explains the procedure for filing complaint. A representation or complai .....

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..... ained in Para 13 of the Guidelines. The 'award' would be a speaking order comprising the elements specified at sub-Para (II) of aforesaid Para 13. The 'award' would be binding on the concerned office as well as the complainant subject to the conditions specified at sub-para (IV) of aforesaid Para 13. The Ombudsman will protect individual taxpayer's rights and will maintain conf .....

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..... 6. Authority: Public Notice No, 01/2015 dated 16.092015 issued by Indirect tax Ombudsman Lucknow vide F. No. Ombudsman/Lko/policy/1/2015/2752. (HEMANT A, BHAT) CHIEF COMMISSIONER - Circular - Trade Notice - Public Notice - Instructions - Office orders Tax Management India - taxmanagementindia - taxmanagement - taxmanagementindia.com - TMI - TaxTMI .....

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