Quality Complaints and Trade Disputes

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..... 1 Addl. DGFT, CLA, New Delhi Addl. DGFT CLA, New Delhi 2 Jt. DGFT, Panipat Jt. DGFT RA, Panipat 3 Jt. DGFT, Jaipur Jt. DGFT RA, Jaipur 4 Jt. DGFT, Kanpur Jt. DGFT RA, Kanpur 5 Addl. DGFT, Ludhiana Addl. DGFT RA, Ludhiana; RA, Jammu and RA, Srinagar 6 Jt. DGFT, Varanasi Jt. DGFT RA, Varanasi .....

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..... RA, Hyderabad 18 Jt. DGFT, Coimbatore Jt. DGFT RA, Coimbatore 19 Dy. DGFT, Vishakhapatnam Dy. DGFT RA, Vishakhapatnam 20 Jt. DGFT Cochin Jt. DGFT RA, Cochin 8.02 Composition of the CQCTD The CQCTD may comprise the following members: 1. Additional DGFT/Joint DGFT/ (H.O.O):Chairperson 2. Representative of Bureau of India Standard (BIS):Member 3. Representative of Agricultural and Processed Food Products Export Development Authority (APEDA): Member 4. Representative of the Branch Manager of the con .....

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..... lation) Act, 1992, as amended and the Foreign Trade (Regulation) Rules, 1993, as amended, iii. The Indian Missions would take up the issue with authorities concerned for resolving the complaint and would update status online on regular basis, iv. The facility of tracking and viewing status of the complaints/disputes by the complainant has also been provided on the DGFT website. 8.05 Choice to pursue other options This mechanism is to provide an additional window for resolution of complaints/disputes to create confidence in business environment in the country. Efforts would be made to resolve the complaints amicably and expeditiously. However, this mechanism is only conciliatory in nature. The aggrieved parties are free to purs .....

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