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Purchase of goods by a company for personal use of its directors does not constitute "commercial...

Purchase of goods by a company for personal use of its directors does not constitute "commercial purpose" u/s 2(1)(d) of the Consumer Protection Act, 1986. Commercial purpose requires a close nexus with profit-generating activity. If the dominant intention is personal use, it does not qualify as commercial purpose, irrespective of self-employment considerations. Determination is case-specific. Purchase of luxury cars for directors' use is not commercial purpose. Non-disclosure of airbag functioning details constitutes unfair trade practice. Compensation awarded for deficient services regarding airbag non-deployment. National Commission's well-reasoned judgment upheld. .....

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