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Issues involved: Interpretation of lease-cum-sale agreement, charging of interest, deficiency of service, consumer protection under the law.
Interpretation of lease-cum-sale agreement: The appellant allotted a house to the respondent as per a lease-cum-sale agreement. The agreement stipulated the price of the house, payment terms, and consequences of default. The respondent took possession and started paying instalments. However, a dispute arose regarding the balance due, leading to legal proceedings. The courts analyzed the agreement clauses and the payment history to determine the validity of the charges and the interpretation of the agreement terms. Charging of interest: The appellant contended that charging interest on delayed instalments was as per the agreement terms and not illegal. The courts examined the agreement clauses related to interest, default scenarios, and the calculation of dues. They found that the interest charged was in line with the agreement provisions and was not considered compound interest as alleged by the respondent. The courts emphasized the importance of timely payments to avoid defaults and ensure the smooth functioning of statutory development authorities. Deficiency of service: The respondent alleged deficiency of service by the appellant for not executing the sale deed without the full payment of dues. Various consumer forums provided differing judgments on this matter. The Supreme Court analyzed the facts and the agreement terms to conclude that the appellant's actions did not amount to deficiency in service. The court highlighted the importance of adhering to contractual terms agreed upon by both parties. Consumer protection under the law: In the context of consumer protection laws, the Supreme Court emphasized the need for complaints to fall within the specified categories under the law. The court noted that if a complainant does not establish unfair trade practices, defects in goods, deficiency in service, or other specified issues, the complaint may be rejected. In this case, since the respondent had agreed to the terms of the agreement without protest, the consumer forums' decisions were overturned, and the original order of the District Forum was restored. Conclusion: The Supreme Court allowed the appeal, setting aside the decisions of the State Commission and National Commission. The original order of the District Forum was reinstated, with a clarification that the appellant should execute the sale deed upon payment of the remaining balance due, if not already done. The judgment focused on upholding the terms of the agreement and ensuring adherence to contractual obligations between the parties involved.
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