Sub: Digitization of Refund claims at JNCH, Nhava Sheva; Creating electronic database of all refund claims, optional procedure; reg - Customs - 109/2017

OFFICE OF THE COMMISSIONER OF CUSTOMS (NS-III) MUMBAI ZONE-II, JAWAHARLAL NEHRU CUSTOM HOUSE, NHAVA SHEVA, TALUKA: URAN, DISTRICT: RAIGAD, MAHARASHTRA-400707. F. No. S/22-Gen-150/2015-16 AM (I) Dated 21.08.2017 PUBLIC NOTICE NO. 109/2017 Sub: Digitization of Refund claims at JNCH, Nhava Sheva; Creating electronic database of all refund claims, optional procedure; reg Attention of the Importers, Exporters and all other stakeholders is invited to the Public Notice No 34/2017, dated 16.03.2017 issued by JNCH in regard to automation of Refund claims i.e. Digitization of Refund claims at JNCH, Nhava Sheva. It was informed that the automation process would be rolled out in two phases; first phase will consist of receipt and digitization of refund claims and second phase will be implemented later which will consist of processing, sanctioning and payment of the said claims. 2. The following category of refund claims have been selected for automation process:- a) SAD Refund claims, b) Other Custom Duty Refund claims including refund claims in Consequence of orders of Higher Appellate Forms and Finalization of Provisional Assessments, c) Double duty refund claim / Supplementary Refund claims, d) Interest Refund claims, e) Any other case. 3. The procedure in the first phase for receipt and digitization of refund claims provides that all such refund claims will be received by receiving clerk at service centre, EDI building in JNCH. Procedure also involves payment of fee of 400/- to vendor s employee. 4. The procedure for submission of refund claim and digitization in the manner as prescribed vide aforesaid Public Notice No 34/2017, dated 16.03.2017 will continue. It is to clarify that aforesaid procedure is optional. However, the importer / exporter / person submitting refund claim has the option to follow alternate procedure as prescribed below: OPTIONAL /ALTERNATE PROCEDURE 5. In order to maintain proper electronic database of all such refund claims and also to ensure that there is no delay in acknowledgement of refund claim, it has been decided that the applicant submitting refund claim shall also provide scanned copies of entire refund claim [including supporting documents furnished along withrefund claim]in single .pdf file (.pdf format)to an officerauthorized to receive such refund claim at the time of submission of refund claim. Name of the .pdf file should be Amount claimed as refund (in Nos) . The said Officer shall immediately copy the said .pdf file and return the storage device to applicant. 6. In order to ensure that there is no delay in the acknowledgment of claim, it is advisable that the applicant submitting refund claim can submit the refund claim at following locations: SAD Claims [I to VI]: Service Centre, EDI, Behind main JNCH Building CRC Refund Claims : Room No 504, C Wing, 5th Floor Room No 304, A Wing, 3rdFloor shall provide scanned copies in .pdf format in some storage devise. However, in case any person has any difficulty in following difficulty in scanning the documents, they may use the scanning facility created for this purpose at Room No, B-601 [6th Floor, B wing], on first come basis. 7. Each of the receipt section shall maintain the database of all such refund claims [separately for SAD and CRC claims] in the following format. SAD / CRC REFUND CLAIMS Sr No Date Receipt No Applicant GSTIN / IEC No Amount Officer Acknowledging the Claim (1) (2) (3) (4) (5) (6) (7) Sample Entry 1 16.08.2017 01/CRC/2017- 18 ABC AKCAP24576C 256000 A.K. ABS 2 16.08.2017 01/SAD/2017- 18 ADD DOC 17.08.2017 ABC AKCAP24576C 267000 D.K. CDF 8. .PDF file provided by applicant should be inserted as hyperlink to Receipt No field of the aforesaid database. ADC/JCin charge of Centralized Refund Section shall ensure that back up such database is obtained every week and maintained in safe and secure manner, and for that purpose, devise a suitable SOP. 9. If the applicant wants to submit additional/supplementary information/documents related to the claim, the same shall be presented to the Person Receiving the Claim in the manner similar to above. It is advisable that the applicant seeking submitting additional documents shall provide scanned copies of these additional documents also in single .pdf format in storage devise. .PDF file provided by applicant should be inserted as hyperlink to ADD DOC DATED field of the aforesaid database. Person Receiving Claim after acknowledgement, will forward the additional documents to the concerned section / officer for further processing immediately. 10. Database being maintained in the aforesaid manner will also be useful to applicant /importer / exporter in case of any missing documents / information as the same can be obtained from Customs. Further, electronic data base will also assist in instant availability of aforesaid information to any section of Commissionerate or any other department / organization. 11. Difficulties, if any, faced in implementation of this Public Notice may be brought to the notice of the Joint / Additional Commissioner incharge of Centralized Refund Section [Tel No: 022- 27243184, email id: [email protected] / [email protected]]. 12. This revised procedure would be effective from 01.09.2017.Action to be taken in terms of decisions taken in this Public Notice should be considered as standing order for the purpose of officers and staff. Sd/- (SUBHASH AGRAWAL) Commissioner of Customs (NS-III).