Electronic Repairs Services Outsourcing (ERSO) - CBEC's Customs Manual 2025 - Customs

8. Electronic Repairs Services Outsourcing (ERSO) 8.1 Electronic Repairs Services Outsourcing (ERSO) is an initiative of the Government of India involving MeitY, MOEF CC, DGFT, and CBIC in collaboration with the industry [Manufacturers Association of Information Technology (MAIT)] . ERSO involves import of goods (defective, damaged electronic goods) by designated repair service entities in India, to reliably repair them and re-export the goods. The repairs services outsourced to the service entities in India enables extension of the life of the electronic goods which is in sync with India s commitment to the environment. 8.2 To provide the regulatory environment, amongst other aspects, the DGFT has issued Public Notice No. 31/2015-20 dated 14.10.2022 for allowing General Authorization for Export after Repairs in India (GAER), the MOEF CC has issued F.No. 23/151/2022-HSM dated 02.01.2023 providing relaxation to dispose certain goods which are beyond repairs up to specified limit. Further, a pilot project was launched on 31.05.2023 at the Commissioner of Customs Airport and Air Cargo, Bengaluru. As part of this initiative, they issued Public Notice No. 7 dated 27.05.2023, outlining a procedure being tested for import and re-export clearances under ERSO (by specified importers-exporters) with aim of achieving the ecosystem conducive to providing quick and reduced turn-around time imperative for being a repair destination for ICT products globally. Detailed procedure for import and re-export via the Customs Station at Air Cargo Complex, Bengaluru are detailed in Circular No. 14/2023- Customs [Refer Circular No. 14/2023- Customs dated 03.06.2023, DGFT Public Notice No. 31/2015-20 dated 14.10.2022]