TMI Blog1997 (11) TMI 421X X X X Extracts X X X X X X X X Extracts X X X X ..... s directed against order dated 13-1-1995 of the District Consumer Disputes Redressal Forum (District Forum) Bhopal in Complaint Case No. 245 of 1993. 2. The facts of the case briefly stated are that complainant having failed to receive unit certificates, wrote a letter to the opposite party on 5-8-1992 and a reminder on 21-9-1992, but to no avail. Because of non-receipt of unit certificates, t ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... o clarify, they would have willingly and gladly done so. However, the District Forum, proceeded ex parte in the matter. At the out- set the appellants made an application on 7-8-1995 to join Smt. B. Mudgal and Smt. S. Dube as complainant Nos. 2 and 3 in the interest of justice. The Commission give permission under its order dated 7-8-1995. The appel- lants in their memo have submitted that they ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... been despatched on 30-12-1992. The appellants have further averred that the District Forum probably failed to appreciate the enormous volume of work involved in despatching certificates and also the amount of care and precision involved in the task which the appellants were performing. They further averred that District Forum's order about payment of Rs. 28,500 was without basis as for this transa ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... e District forum and the appeal memo, we are of the opinion that the appeal must succeed. The appellants have brought on record the enormous amount of work done by them to despatch the certificates, the care taken by them and the amount of precision required, which they attend to. They have also demonstrated the effort done by them with transparent sincerity. In view of this we do not agree with t ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... in para 3, clearly established the case of appellants. We are in agreement with the decisions cited above which are applicable to this case. 6. In the context of discussion in preceding paragraphs the appeal suc- ceeds and is allowed. Order dated 13-1-1995 of District Forum, Bhopal is hereby set aside. The original complaint is dismissed. No order as to costs. SCL q SEPTEMBER 5, 1998 - - ..... X X X X Extracts X X X X X X X X Extracts X X X X
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