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Guidelines for responding to public queries

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..... that there is immediate need for having a professional and efficient approach towards providing responsive Tax Administration. In this connection, it is necessary that all intimations, declarations and queries received from the Members of trade and industry are responded in a time bound manner and with a sense of responsibility and accountability. In order to achieve this, the Board has decided t .....

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..... Addl./Deputy Commissioners and Assistant Commissioners should be freely accessible to the member of the trade and industry and should frequently interact with the assessees by organizing Open Houses and meetings of the concerned Associations. The Board also desires that the compliance of the instructions contained in this Circular should be monitored and ensured by the jurisdictional Commissioner. .....

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