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National Consumer Helpline Records 13,295 Calls in December 2011.

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..... National Consumer Helpline Records 13,295 Calls in December 2011.
News and Press Release
Dated:- 19-1-2012

Press Information Bureau Government of India Ministry of Consumer Affairs, Food & Public Distribution 19-January-2012 13:06 IST National Consumer Helpline Records 13,295 Calls in December 2011 The National Consumer Helpline (NCH) received 13,295 calls during December 201 .....

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..... 1. In addition to these telephonic calls/complaints, 467 complaints were also received through online complaint system on NCH websi The maximum calls were received from Delhi followed by Uttar Pradesh, Maharashtra, Haryana, Rajasthan, Bihar, Gujarat, ,Madhya Pradesh and Karnataka. Break-up of calls in respect of top five States during December 2011 is as under: S. No. State Complaints % age .....

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..... of total calls 1 Delhi 3128 23.53 2 Uttar Pradesh 1890 14.22 3 Maharashtra 1794 13.49 4. Haryana 1135 8.54 5. Rajasthan 944 7.10 6. Bihar 742 5.58 7. Gujarat 675 5.08 8. West Bengal 484 3.64 9. Madhya Pradesh 432 3.25 10. Karnataka 354 2.66 The 'Telecom' sector recorded maximum complaints i.e. 14.64. It was followed by products 'LPG' 'Banking' 'PDS' and .....

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..... 'Insurance'. As per feedback received from 1109 callers, 1064 complaints were resolved under convergence with various companies. Consumers from across the country can access the toll free National Consumer Help Line No. 1800-11-400 and seek telephonic counseling for consumer related problems faced by them. The Consumer Helpline also provides information, advice and guidance related to consumer i .....

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..... ssues. Complaints can be registered also on the website: www.nationalconsumerhelpline.in. *** NCJ/SR
News - Press release - PIB .....

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