Rolling out of SEVOTTAM at Visakhapatnam Customs

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..... sm for collection of indirect taxes and voluntary tax compliance. The CBEC has the Government of India mandate to implement SEVOTTAM (Excellence in Service) and achieve the customer satisfaction as required in IS 15700:2005. In this regard Visakhapatnam Customs Principal Commissionerate has initiated SEVOTTAM. To achieve the commitments enunciated in the Citizens' Charter, the following ser .....

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..... ts, which have not been relied upon for the issue of show cause notice, within 30 days from the date of issue of the said notice, unless otherwise provided under the law. vii) Acknowledge complaints within 48 hours and attempt to provide final replies within 30 working days. 3. Citizens/Trade/Clients are advised to submit any written communication including intimations, applications, declara .....

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