2018 (6) TMI 171

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..... ved though in fact the problem persists - non credit/payments of electronic cash ledger - rectification of mistake by GSTN portal Revenue stated that petitioner in spite of repeated e-mails have failed to furnish information and details. Our attention is drawn to Annexure-7 to the status report. Held that:- The petitioners must immediately respond to Annexure-7 by sending e-mails within 7 d .....

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..... Services Tax Network (GSTN) submits that the grievance mechanism set up in terms of Circular No. 39/13/2018-GST dated 03.04.2018 ineffective for the normal reply given is that the problem has been resolved though in fact the problem persists. The reply furnished should be effective and must disclose the method and manner in which the issue has been resolved. Some specific instances with reference .....

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..... pecifically deals with the issue raised and indicates the manner in which the same has been resolved and addressed. The Ld. Counsel for the respondent states that petitioner in spite of repeated e-mails have failed to furnish information and details. Our attention is drawn to Annexure-7 to the status report. The petitioners must immediately respond to Annexure-7 by sending e-mails within 7 days .....

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