Redressal of investor grievances against Depository Participants (DPs) in SEBI Complaints Redress System (SCORES)

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..... 1. SEBI has commenced processing of investor grievances in a centralized web-based complaints redressal system, SCORES . The salient features of this system are: Centralized database of all complaints; Online movement of complaints to the concerned entities; Online upload of Action Taken Reports (ATRs) by the concerned entities; and Online tracking of status of complaints by inv .....

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..... tatus of the complaints in SCORES, at every stage, along with supporting documents; and d) ensure that the status of investor complaints disclosed on their websites is in conformity with the status updated in SCORES. 5. The Depositories are advised to: a) issue necessary instructions to bring the provisions of this circular to the notice of their constituents and also disseminate the same .....

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..... and shall come into effect from the date of this circular. 7. This circular is available on SEBI website at www.sebi.gov.in under the categories Legal Framework and Circulars . Yours faithfully, Prasanta Mahapatra Deputy General Manager 022-26449313 [email protected] - Circular - Trade Notice - Public Notice - Instructions - Office orders Tax Managemen .....

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