Investor Grievance Redressal Mechanism at Stock Exchanges

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..... dated all stock exchanges to open/maintain at least one investor service centre for the benefit of the public/Investors. Such centres are required to inter alia provide counseling service to the investors. It is also noted that some stock exchanges have constituted Investor Grievance Redressal Committees (IGRC) for redressal of investor grievances. 2. In light of the concerns expressed by investo .....

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..... ial services, including securities market. c. Further, the three member Committee shall comprise of atleast one technical expert for handling complaints related to technology issues (such as internet based trading, algorithmic trading, etc). d. The members of IGRC shall not be associated with a trading member in any manner. e. The disclosures and code of conduct prescribed under para 3.4 and .....

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..... Act 1992, read with Section 10 of the Securities Contracts (Regulation) Act, 1956, with a view to protect the interests of investors in securities and to promote the development of, and to regulate the securities market and shall come into effect immediately. 6. This Circular is also available on SEBI website at www.sebi.gov.in. Yours faithfully, Harini Balaji Deputy General Manager +91-22-2 .....

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