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2004 (10) TMI 637 - SC - Indian Laws


Issues Involved
1. Non-joinder of necessary parties.
2. Responsibility of hospitals for negligence.
3. Distinction between "contract for service" and "contract of service".
4. Applicability of Consumer Protection Act, 1986 to medical negligence cases.

Summary

Non-joinder of Necessary Parties
The appeal was directed against the National Consumer Disputes Redressal Commission's dismissal of the original petition due to the non-joinder of necessary parties. The appellant's husband was admitted to the National Heart Institute and allegedly died due to medical negligence. The Commission dismissed the complaint because the treating doctors were not impleaded as parties. The Supreme Court held that the original petition should not be dismissed on the ground of non-joinder of necessary parties. The hospital can still discharge the burden by producing the treating doctor in defense to substantiate that there was no negligence.

Responsibility of Hospitals for Negligence
The Supreme Court emphasized that when a patient is admitted to a hospital, it is the hospital's responsibility to provide the best service. If negligence is found, the hospital is liable, regardless of whether the treating doctors or nursing staff are impleaded as parties. The hospital must justify that all possible care was taken and no negligence was involved.

Distinction between "Contract for Service" and "Contract of Service"
The respondent's counsel argued that there is a distinction between "contract for service" and "contract of service," suggesting that hospitals are not liable for doctors on a "contract for service." The Supreme Court rejected this distinction, stating that hospitals are responsible for the acts of both permanent staff and doctors whose services are temporarily requisitioned.

Applicability of Consumer Protection Act, 1986 to Medical Negligence Cases
The Supreme Court referred to the case of Indian Medical Association v. V.P. Shantha, which extended the provisions of the Consumer Protection Act, 1986, to the medical profession. The Act applies to both private and government hospitals, including those providing free services. The Court held that the hospital is liable for negligence and the burden lies on the hospital to prove that there was no negligence.

Conclusion
The Supreme Court allowed the appeal, set aside the Commission's order, and remitted the original petition back to the National Consumer Disputes Redressal Commission for a decision in accordance with the law.

 

 

 

 

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