ICES Advisory 21/2018 (IGST Refund) Interim Procedure for processing IGST Refund payments after corrections in the Bank Accounts details of Beneficiaries - Customs - 36/2018

OFFICE OF THE COMMISSIONER OF CUSTOMS CHENNAI VIII (GENERAL) CUSTOM HOUSE, NO.60 RAJAJI SALAI, CHENNAI - 600 001. Telephone: 25254444 - FAX:25224622 www.chennaicustoms.gov.in F.No.S.Misc.09/2018 - Sys Unit Dated: 23/05/2018 PUBLIC NOTICE. 36/2018 Sub: ICES Advisory 21/2018 (IGST Refund) Interim Procedure for processing IGST Refund payments after corrections in the Bank Accounts details of Beneficiaries ************ Kind attention of Exporters/ Customs Brokers is invited to the IGST refund in ICES. 2. It has been noticed that despite the efforts to update the bank accounts with PFMS before generation of IGST Refund scrolls, some scrolls are still getting rejected at PFMS end and in some cases, the scrolls get accepted successfully but the crediting of amount fails for one or more exporters due to invalidation by the concerned bank to PFMS. An automated system of reversal/ return of such 'Failed-after -Success' transactions from PFMS to ICEGATE system is under development. For the former kind of cases where the entire scroll gets rejected and none of the exporters from that scroll gets the refund credited to their bank account, it has already been advised that the same may be reported to ICEGATE helpdesk at once by the System Manager. For the latter where it fails only for one or more exporters after having been accepted by PFMS, i.e. 'Failed-after-Success' cases, following interim procedure may be followed: a. The report on such cases shall be shared by the ePAO (O/o the Pr...CCA, CBIC) with ICEGATE and the Central DDO appointed by CBIC on a daily basis in the following format Transaction ID: Name of the Beneficiary: Bank Account No: IFSC Code: Name of the Bank: Reason of Failure: b. The Central DDO will forward the details to the respective Commissionerate. The details will be sent to the concerned System Manager on his ICEGATE email id. The System Manager shall then ask the sanctioning authority (AC/DC of Refunds) -to obtain the correct Bank Account details of the beneficiary and update the same in ICES in CLK role. The correct account details shall then be sent back= the duly verified/ signed document to the Central DDO by email to [email protected] in the following format: Transaction ID: Name of the Beneficiary: IEC: Bank Account Details Already provided Corrected/ Revised Account No: Account No: IFSC Code: IFSC Code: c. The Central DDO shall forward the scanned copy of the duly verified corrected Bank Account details to the PAO/e-PAO through email. The PAO/e- PAO shall, based on verified Bank account details, correct the account details and reprocess the failed bill for payments. 2. The above procedure is in line with the OM dated 26.04.2018 issued by the O/o Pr CCA, CBIC on the above subject. It may be ensured that the verified account details are emailed to the above id by the System Manager through the official ICEGATE sysmgr email id. No other communication shall be entertained by the Central DDO. It is also reiterated that this procedure is only an interim procedure for the 'Failed-after-Success' cases and not a replacement for submitting valid bank account details in ICES in the CLK role. The correct account details shall have to be updated in ICES before sending the above document to Central DDO. 3. If any difficulty is faced in this regard may be brought to the notice of Dy Commissioner (EDI) for necessary action. Yours faithfully, (Dr. ANIL'K NIGAM) COMMISSIONER OF CUSTOMS CHENNAI VIII - GENERAL