Customs-IGST Refunds& Drawbacks -IGST refunds and Drawbackson exports not disbursed due to PFMS ERRORS - Customs - PUBLIC NOTICE NO. 29/2020

OFFICE OF THE COMMISSIONER OF CUSTOMS NEW CUSTOM HOUSE, PANAMBUR, MANGALURU 575 010 C. No.S-26/01/2020 Cus Tech Date: 15.09.2020 PUBLIC NOTICE NO. 29/2020 Sub: - Customs-IGST Refunds Drawbacks -IGST refunds and Drawbackson exports not disbursed due to PFMS ERRORS - Reg. Kind attention of the importers, exporters, Customs Brokers and all other stake holders is invited on the above cited subject. 2. It has come to the notice of the Department that even after successful generation of IGST Refund Scroll through ICES, in some cases IGST Refund could not be disbursed due to various reasons. 3. With the introduction of PFMS aimed at timely transfer of benefits to the citizens by bringing efficiency, effectiveness, transparency and accountability in the Government systems, IT infrastructure across Customs and GST has been integrated. As a result, account details already registered with the department are being verified by PFMS to facilitate transfer of such benefits. The PFMS is not able to verify the account details and shows error, if there is improper registration or non-registration of proper AD Code (Authorised Dealer Code) or Bank Account details. In the case of IGST Refund/Drawback, etc, the list of PFMS error codes along with rectification of these errors is enclosed as Annexure-1. The IEC holders, wherein they have not granted with IGST Refund/Drawback, can check the PFMS verification status after registering themselves on ICEGATE (www.icegate.gov.in). Post registration, the PFMS status can be checked in IEC wise PFMS invalidated A/Cs report. The error codes and the rectification for errors has been explained in Step by step guide on IGST Refund in ICES available on Mangalore Customs Website (www.http://customsmangalore.gov.in). List of Shipping Bills where IGST refund Page 1 of 5 is rejected due to PFMS error 1 also uploaded in the said website. For error codes TBE0001 to TBE0007 and TBE0018, the IEC holder should contact the ICEGATE at the email ID ([email protected]) quoting the specific error code. In general, the following procedure shall be followed to resolve the errors. 4. ONLINE MODULE TO UPDATE BANK ACCOUNTS DETAILS: Now, facility of adding a new Bank Account or modifying the existing account has been provided to IEC holders themselves. An advisory has been issued by ICEGATE, for this purpose. The facility is for ICEGATE users registered under IEC under Simplified Registration Category role as well as registered with a valid digital signature to register/modify a Bank account for Authorized Dealer Code or Incentive Registration, earlier done through Customs Locations. Every IEC user registers himself in multiple locations with their bank account number for Export promotion incentives like IGST refund and Drawback. IEC users will be able to add/ update bank account number for Bank A/C for Export Promotion Incentive (IGST Refund) and Authorized Dealer Code Registration (Drawback Claims). The detailed stepwise procedure is given under Advisory Tab at www.icegate.gov.in, which may be referred to. The link is as under: https://www.icegate.gov.in/download/BankAccountManagementAdvisory15072.pdf The Exporters are advised to verify their existing Bank Account details in ICEGATE and add or update the details exactly matching to the details in their actual bank account, including Beneficiary Name, IFSC code, Name of the Bank, Account number etc. 5. Failed-after Success cases: Procedure prescribed under ICES AdvisoryNo.18/2020 dtd.01.06.2020: In some cases, despite updating the bank accounts with PFMS before generation of IGST Refund scrolls, some scrolls are still getting rejected by PFMS and in some cases, the scrolls get accepted successfully, but the crediting of amount fails for some exporters due to invalidation by the concerned bank to PFMS. An automated system of reversal/ return of such 'Failed-after-Success' transactions from PFMS to ICEGATE system is put in place. For the former type of cases where the entire scroll gets rejected and none of the exporters get the amount credited to their bank account, it is advised that the same may be reported to ICEGATE Helpdesk at once by the Systems Manager. For the cases where it fails for some exporters after having been accepted by PFMS, i.e, 'Failed after-Success' cases, procedure mentioned in the ICES Advisory no.18/2020 dated 01.06.2020, as detailed below, shall be followed. 6. As per ICES Advisory No.18/2020 dtd.01.06.2020, a new role SCROLL_PC has been created in ICES for reprocessing such 'failed-after success' cases. The role is allotted to the AC in-charge of IGST refunds. All the 'failed-after-success' cases transmitted back by PFMS as permanently cancelled (PC) will be available for reprocessing. Once a particular SB is selected and entered, the details of its scrolled amount along with the bank a/ c details will be displayed. The error code and reason for rejection, if transmitted from PFMS, will also be displayed. The currently available bank a/ c details will also be displayed. Basing on the reason of rejection, the officer can choose to either reprocess or set aside the SB. When the officer chooses to reprocess the SB, the system would ask the officer whether the current a/c details displayed are correct or need to be modified. If the officer chooses to modify the existing a/ c details, the same will be invalidated and the officer can update the corrected details in the CLK role. Once the officer chooses to reprocess the SB, the SB will become ready again for scrolling out. A new option, both for temp PC scroll as well as final PC scroll has been given in the respective roles of CLK and DBK_AC for generating the scroll for these reprocessed SBs. 7. All the CHA/ Trade associations/ Representatives are advised to inform the exporters about the above procedure for rectification of Errors for early resolution. 8. All the Importers /Exporters/Trade are advised to make use of this facility. Action to be taken in terms of decisions taken in this Public Notice should be considered as standing order for the purpose of officers and staff. In case of any difficulty, the specific issue may be brought to the notice of Shri Joannes George, Joint Commissioner of Customs, New Customs House, Panambur, Mangaluru (Mobile No.9747872349). Encl: Annexure 1 Sd/- (IMAMUDDIN AHMAD) COMMISSIONER OF CUSTOMS MANGALURU