Role of Banks - Central Excise Practice Manual (OLD) - Central Excise

Role of Banks (1). Banks are authorized for collection of Central Excise Duty and Service Tax, Commissionerate wise. All banks may not be authorized for collection of Central Excise Duty and Service Tax for all Commissionerates. At the NSDL website, any registered assessee of any Commissionerate can enter the nonfinancial details and thereafter select any bank. (2). If the bank is authorized for collection for that Commissionerate, it will allow the assessee to complete the transaction (enter financial details), else not. (3). The website of participating banks will provide appropriate data entry screen for entry of payment details by the Assessee at their website in a secure mode. (4). They will also ensure that on completion of the transaction, the Assessee is allotted a unique Challan Identification Number (CIN) comprising of BSR code of the Internet Collection branch, the date of receipt and serial number of the electronic challan in that branch on that day. (5). The counterfoil displayed by the bank should be in line with the computerized acknowledgement generated in case of physical collection. (Instructions were issued on this by the Pr. CCA, CBEC vide letter dated 11.01.2008). In addition, the counterfoil should also contain the transaction ID and the time of payment. (6). Participating banks will ensure that on completion of the payment, the Assessee is able to download the taxpayer's counterfoil containing all the details presently being mentioned on the hard copy of the computerized acknowledgement. (7). The Banks will also print details of CIN and the transaction id in the customer's bank account statement/pass book so that the Assessee will have a permanent record of CIN details. (8). Banks should provide facility for re-generation of electronic challan counterfoil on the basis of transaction ID. (9). Banks should prominently display the following on their websites: (a) detailed procedure for generation of electronic challan counterfoil; (b) guidelines for the taxpayer on the action to be taken in case the electronic challan counterfoil is misplaced or the taxpayer is not able to generate or save the electronic challan counterfoil; (c) procedure for re-generation of counterfoil and (d) contact particulars viz; e-mail id and telephone no. for resolution of grievances with regard to e-payment.