RBI Guidelines on Saving Fund Account Holder; Banks to Ensure that Adequate Stocks of Cheque Books of 20 / 25 Leaves are Maintained With All the Branches to Meet the Requirements of their Customers

Reserve Bank of India (RBI) has issued a Master Circular dated 02.07.2012 on ‘Customer Service in Banks’ which, inter-alia, provides that banks may issue cheque books with larger number of leaves (20 or 25) if a customer demands the same and also ensure that adequate stocks of such cheque books (20 / 25 leaves) are maintained with all the branches to meet the requirements of the customers.

This was stated by the Minister of State for Finance, Shri Namo Narian Meena in a written reply to a question in the Lok Sabha today.

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(Release ID :92423)