Streamlining Export Grievances in India: The Launch of 'e-SAMADHAAN' Portal

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..... of grievances pertaining to exports - reg. This Public Notice from the Office of the Commissioner of Customs (NS-IT) at Jawaharlal Nehru Custom House, Nhava Sheva, Maharashtra, announces the launch of the 'e-SAMADHAAN' portal. This portal is designed for the redressal of grievances related to exports, addressing issues faced by exporters and customs brokers. Key Issues and Findings: .....

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..... the portal. The concerned section of the NS-II (Export) Commissionerate is committed to addressing these grievances within 48 hours. In cases where external agency intervention is required (e.g., DGARM, GST Commissionerate, Directorate General of Systems), an interim reply with a timeline for issue resolution is provided. Limitations of the Portal : The information on the 'e-SAMADHA .....

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..... ards improving the efficiency and transparency of grievance redressal in the export sector in India. By providing a dedicated online platform for addressing grievances, it aims to reduce the time and effort required for exporters and customs brokers to resolve their issues. This initiative is likely to enhance the ease of doing business and streamline export-related processes, contributing positiv .....

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