RBI mandates banks use dedicated mobile number series to curb fraud.

The RBI directed banks to use only the '1600xx' phone numbering series for customer transactions and '140xx' series for promotional purposes to prevent financial fraud. Banks must monitor and clean customer databases, follow TRAI guidelines, utilize the MNRL on DIP, develop SOPs for fraud risk monitoring, update RMNs after verification, and enhance monitoring of accounts linked to revoked mobile numbers. Compliance is mandated by March 31, 2025. .....

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