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Home Case Index All Cases Central Excise Central Excise + AT Central Excise - 2025 (2) TMI AT This

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2025 (2) TMI 314 - AT - Central Excise


  1. 2015 (9) TMI 1084 - SC
  2. 2015 (9) TMI 1083 - SC
  3. 2010 (4) TMI 15 - SC
  4. 2009 (8) TMI 14 - SC
  5. 2007 (8) TMI 11 - SC
  6. 2007 (8) TMI 1 - SC
  7. 2007 (4) TMI 354 - SC
  8. 2007 (3) TMI 726 - SC
  9. 2006 (8) TMI 190 - SC
  10. 2006 (1) TMI 243 - SC
  11. 2005 (9) TMI 331 - SC
  12. 2003 (11) TMI 76 - SC
  13. 2003 (10) TMI 646 - SC
  14. 2003 (10) TMI 47 - SC
  15. 2002 (4) TMI 52 - SC
  16. 1997 (9) TMI 100 - SC
  17. 1997 (2) TMI 120 - SC
  18. 1995 (3) TMI 100 - SC
  19. 1995 (3) TMI 466 - SC
  20. 1994 (9) TMI 69 - SC
  21. 1993 (7) TMI 342 - SC
  22. 1991 (9) TMI 73 - SC
  23. 1991 (7) TMI 367 - SC
  24. 1989 (9) TMI 102 - SC
  25. 1988 (9) TMI 52 - SC
  26. 1988 (2) TMI 61 - SC
  27. 1983 (10) TMI 51 - SC
  28. 1975 (3) TMI 132 - SC
  29. 1971 (8) TMI 2 - SC
  30. 1964 (10) TMI 2 - SC
  31. 1960 (11) TMI 18 - SC
  32. 1960 (2) TMI 1 - SC
  33. 1960 (1) TMI 32 - SC
  34. 1958 (5) TMI 2 - SC
  35. 1954 (10) TMI 11 - SC
  36. 1951 (5) TMI 1 - SC
  37. 1997 (3) TMI 100 - SCH
  38. 2014 (10) TMI 515 - HC
  39. 2014 (9) TMI 38 - HC
  40. 2010 (10) TMI 13 - HC
  41. 2010 (10) TMI 120 - HC
  42. 2009 (8) TMI 50 - HC
  43. 1999 (9) TMI 932 - HC
  44. 1999 (2) TMI 657 - HC
  45. 1975 (7) TMI 26 - HC
  46. 1966 (3) TMI 84 - HC
  47. 1961 (2) TMI 70 - HC
  48. 1933 (4) TMI 15 - HC
  49. 2024 (8) TMI 787 - AT
  50. 2023 (12) TMI 601 - AT
  51. 2023 (8) TMI 853 - AT
  52. 2023 (7) TMI 436 - AT
  53. 2023 (5) TMI 133 - AT
  54. 2022 (7) TMI 87 - AT
  55. 2021 (8) TMI 963 - AT
  56. 2021 (7) TMI 251 - AT
  57. 2018 (8) TMI 943 - AT
  58. 2016 (3) TMI 165 - AT
  59. 2016 (3) TMI 124 - AT
  60. 2015 (5) TMI 1011 - AT
  61. 2015 (3) TMI 701 - AT
  62. 2014 (9) TMI 647 - AT
  63. 2015 (6) TMI 126 - AT
  64. 2014 (5) TMI 835 - AT
  65. 2014 (3) TMI 159 - AT
  66. 2013 (9) TMI 551 - AT
  67. 2012 (8) TMI 530 - AT
  68. 2012 (4) TMI 362 - AT
  69. 2010 (9) TMI 537 - AT
  70. 2010 (4) TMI 133 - AT
  71. 2010 (1) TMI 390 - AT
  72. 2009 (11) TMI 142 - AT
  73. 2009 (7) TMI 217 - AT
  74. 2009 (6) TMI 73 - AT
  75. 2008 (9) TMI 56 - AT
  76. 1999 (4) TMI 149 - AT
  77. 1996 (6) TMI 308 - AT
  78. 1995 (10) TMI 222 - AT
  79. 1993 (11) TMI 126 - AT
The Court considered the appeal against the Order-In-Original which denied the Appellant the Cenvat credit on call centre services, alleging that these services did not qualify as 'input services' under Rule 2(l) of the Cenvat Credit Rules, 2004. The primary issues were whether the call centre services qualify as input services and whether the extended period for demand under Section 11A(4) of the Central Excise Act, 1944, was applicable.

The relevant legal framework involved the interpretation of the term 'input service' under Rule 2(l) of the Cenvat Credit Rules, 2004, which includes services used in relation to the manufacture of final products. The Appellant argued that the call centre services are used for sales promotion and customer service, thus qualifying as input services. The Appellant relied on precedents such as CCE, Nagpur v. Ultratech Cement Ltd. and Coca Cola India Pvt. Ltd. v. Commissioner, which supported a broad interpretation of 'input service'.

The Court found that the Commissioner had erred by not considering the inclusive part of the definition of 'input service'. The Tribunal emphasized that the phrase "in or in relation to" should be interpreted broadly, covering services with an indirect nexus to manufacturing. The Tribunal noted that the call centre services help in building the brand image and sales promotion, thereby having a direct connection with the manufacturing and sale of final products.

The Court rejected the reliance on precedents like Vikram Cement v. CCE, Indore, which dealt with inputs rather than input services. The Tribunal clarified that the definition of 'input service' is broader and not restricted to services used within the factory premises. The Tribunal also distinguished the present case from the Kohinoor Biscuits case, as the latter involved goods assessed under Section 4A, whereas the present case involved services related to manufacturing and sales promotion.

The Tribunal concluded that the call centre services qualify as input services under Rule 2(l) and that the Appellant was entitled to the Cenvat credit. The Tribunal also found that the demand raised was time-barred as the extended period under Section 11A(4) was not applicable due to the absence of fraud, suppression, or misstatement by the Appellant. The Tribunal noted that the audit report did not establish any wilful intent by the Appellant to evade duty.

Significant holdings include the Tribunal's emphasis on a harmonious interpretation of statutory provisions, considering both the means and inclusive clauses in the definition of 'input service'. The Tribunal reiterated that services related to sales promotion and brand building have a direct nexus with manufacturing and are eligible for Cenvat credit. The Tribunal set aside the demand, interest, and penalties imposed on the Appellant, allowing the appeal with consequential relief.

 

 

 

 

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