Para 1 - Short title, commencement, extent and application - Indirect Tax Ombudsman Guidelines, 2011

INDIRECT TAX OMBUDSMAN GUIDELINES, 2011 The Guidelines are introduced with the objective of enabling the resolution of complaints relating to public grievances against the Customs, Central Excise and Service Tax Department and to facilitate the satisfaction or settlement of such complaints. CHAPTER I PRELIMINARY 1 . Short title, commencement, extent and application I. These Guidelines shall be known as the Indirect Tax Ombudsman Guidelines, 2011. II. They shall come into force from 11th May, 2011.