Reset of Email Address and Mobile Phone Number of Authorized Signatory - GST Ready Reckoner - GST

Reset of Email Address and Mobile Phone Number of Authorized Signatory (i) In case the primary authorized signatory has died or is not traceable, you need to approach relevant jurisdictional Tax Officer to get the password for the GSTIN allotted to your business. You can check your jurisdiction in the Registration Certificate. Alternatively, you can check the Dashboard My Profile section to check your Jurisdiction. (ii) You need to provide valid documentation to validate the business details related to your GSTIN. (iii) Tax officer will check if the said person is added as a stakeholder or authorized Signatory for that GSTIN in the system. (iv) Tax officer will upload sufficient proof on the GST Portal in support to authenticate the activity. (v) Tax officer will enter the email address and mobile phone number provided by you. (vi) After upload of document, tax officer will reset the password for the GSTIN in the system. (vii) Username and temporary password reset will be communicated to the email address as entered by the tax officer in your jurisdiction (in the email which is provided to you). (viii) Next you need to login to the GST Portal available at https://www.gst.gov.in/ and login using the First-time login link. You will be forced to change your username and password after first time login with the username and temporary password that was emailed on the updated e-mail address of the Primary Authorized Signatory.