Power to specify procedure and processes

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..... (1) The Principal Director General of Income-tax (Systems) or Director General of Income-tax (Systems) shall specify from time to time, procedures and processes for effective functioning of the Centra .....

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..... play of relevant details, and facility of download; (e) call centre to answer queries and provide support services, including outbound calls and inbound calls seeking information or clarification; .....

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