Setting up of an IT Grievance Redressal Mechanism to address the grievances of taxpayers due to technical glitches on GST Portal-req.

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..... Dated: 17/04/2018 CIRCULAR No. 11/2018 Sub: Setting up of an IT Grievance Redressal Mechanism to address the grievances of taxpayers due to technical glitches on GST Portal-req. Central Board of Indirect Taxes and Customs, Department of Revenue, Ministry of Finance, Govt. of India has issued Circular No. 39/13/2018-G .....

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..... demonstrable glitch on the Common Portal in relation to an identified issue, due to which the due process as envisaged in law could not be completed on the Common Portal. Such an application shall enclose evidences as may be needed for an identified issue to establish bonafide attempt on the part of the taxpayer to comply with the due process of law. These applications shall be collated by .....

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