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TMI BlogPublishing of Investor Charter and disclosure of Investor Complaints by Research Analysts on their websites/mobile applicationsX X X X Extracts X X X X X X X X Extracts X X X X ..... ontaining details of services provided to investors, their rights, dos and don ts, responsibilities, investor grievance handling mechanism and estimated timelines thereof etc., at one single place, in a lucid language, for ease of reference. 2. All registered Research Analysts are advised to bring to the notice of their clients the Investor Charter as provided at Annexure- A by prominently displaying on their websites and mobile applications. Research Analysts not having websites/mobile applications shall, as a one-time measure, send Investor Charter to the investors on their registered e-mail address. 3. Additionally, in order to enhance transparency in grievance redressal, Research Analyst (RA) shall disclose on their websites/mob ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... tements for investors. Vision Invest with knowledge safety. Mission Every investor should be able to invest in right investment products based on their needs, manage and monitor them to meet their goals, access reports and enjoy financial wellness. B. Details of business transacted by the Research Analyst with respect to the investors. To publish research report based on the research activities of the RA. To provide an independent unbiased view on securities. To offer unbiased recommendation, disclosing the financial interests in recommended securities. To provide research recommendation, based on analysis of publicly available information and known observations. To conduct audit annually. ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... l SEBI registered Research Analysts which is available on SEBI website in the following link: (https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes intmId=14) v. Always pay attention towards disclosures made in the research reports before investing. vi. Pay your Research Analyst through banking channels only and maintain duly signed receipts mentioning the details of your payments. vii. Before buying securities or applying in public offer, check for the research recommendation provided by your research Analyst. viii. Ask all relevant questions and clear your doubts with your Research Analyst before acting on the recommendation. ix. Inform SEBI about Research Analyst offering assured or guaranteed return ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... ^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month. Trend of monthly disposal of complaints Sr. No. Month Carried forward from previous month Received Resolved* Pending# 1 April, YYYY 2 May, YYYY ..... X X X X Extracts X X X X X X X X Extracts X X X X
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