List of Error Code for Licence - DGFT - 01/2011

GOVERNMENT OF INDIA MINISTRY OF COMMERCE OFFICE OF THE ZONAL JOINT DIRECTOR GENERAL OF FOREIGN TRADE 4, ESPLANADE EAST, KOLKATA 700 069 TRADE NOTICE NO. 01/2011 Dated 11/01/2011 Members of the Trade are hereby informed that the following list gives the important error codes in the Message Exchange System (EDI System) between the Customs and the DGFT. Members of the Trade are requested to take action as indicated against the particular error code, if they face any problems while registering the authorizations at Customs for registration. IMPORTANT ERROR CODES IN MESSAGE EXCHANGE BETWEEN CUSTOMS AND DGFT AND ACTION TO BE TAKEN BY THE EXPORTER. Error Code Error Description Reason Action by Exporter 00 No Error NIL NIL 02 Data Error This is an implied error which indicates that there was an error in message exchange. Action is to be taken to rectify associated errors only 93 Shipping bill not available for verification at Customs Shipping bill details mentioned in DEPB is not available with Custom for verification at ICEGATE Contact Custom helpdesk and register a complaint with ICEGATE helpdesk 94 DEPB credit does not tally with sum total of same in shipping bill details The total value of DEPB credit of master record does not match with the sum total of the shipping bill items Check the total manually If correct, contact helpdesk. If not correct get the DEPB amended. 95 Item description does not match Item description in shipping bill details mentioned in Authorization does not match with item description available in shipping bills due to late amendments at Custom or special character in item description Register complaint with DGFT Help Desk at Toll Free number 1800111550 or by e-mail at [email protected] 96 DEPB Group Code/Item Sr.No. in the group does not match with SB Item Serial number as in DEPB Authorization does not match with custom record for the shipping bill. The item was reclassified at DGFT end. Report the problem at DGFT Help Desk at Toll Free Number 1800111550 or by e-mail at [email protected] 97 Quantity and UOM does not match with item quantity and UOM in shipping bill at Customs Item Quantity/UOM as in DEPB Authorization does not match with custom record for the shipping bill due to post transmission amendment at customs Report the problem at DGFT Help Desk at Toll Free number 1800 111 550 or by e-mail at [email protected] 38 Shipping bill item already used Same shipping bill has been used in two Authorizations by the party Report the problem at concerned RLA. Authorization should be cancelled and accordingly HQ should be informed 107 Number of records in SB item does not match with control file This problem is coming if file sent to ICEGATE is big No action 30 Invalid Custom Notification Number Custom Notification number mentioned in Authorization details does not match with Custom Notification details at Custom end. Get Authorization amended with appropriate notification number 23,24 FOB value in Rs/CIF value in Rs. does not match with the sum total of the same for items of exports The total value of FOB/CIF in Rest. Of master record does not match with the sum total of the export and import items. Check the total manually. If correct contact DGFT Helpdesk. If not correct, get the Authorization amended 18 IEC Branch code does not match with Customs IEC data with DGFT Port is not up to-date for the party who has obtained IEC from some other port Please inform the license issuing authority 52 Duplicate/invalid serial number in Authorization Authorisations are amended even when prior Authorization or amendment has not reached ICEGATE Check Authorization amendment details at RLA after ensuring that previous Authorization/ amendment is accepted at Customs FAQs about Message Exchange Q. IEC and Authorizations are being shown as accepted but are not available at Customs Ports A. Please contact ICEGATE Help Desk to get the same relayed to the Port concerned. Q. Authorization is accepted but items are not visible (DES/EPCG) A. Please contact ICEGATE Help Desk to get the same relayed to the Port concerned. Q. Shipping Bills are not available on DGFT Website for filing applications A. Please read the following carefully and act: Instructions to check Shipping Bill status at DGFT website: 1. Exporter should visit the website http://dgft.gov.in and click on the link Shipping Bill Custom for an IEC 2. After entering the IEC number, Port name and the shipping bill number in the screen shown below: 3. If the shipping bill has already been loaded by the DGFT then user will get the shipping bill status. If not, then the user should follow the steps below: Step 1: Visit the Service Centre of Port concerned Step 2: Get it retransmitted in a new custom file by customs Step 3: Check for availability of the shipping bill on DGFT Website. If it is not available on website in 3 days, contact DGFT help desk and register a complaint giving the file name (obtained from Customs) of the file in which Shipping Bill data was sent. Please ensure the file name is of the date of transmission in following format ( DGFT +Port Code + Date + Sequence of File in that date + SB ) for example DGFTINNSA11511201001.SB may be interpreted as First Shipping Bill File of INNSA1 port of 15th Nov 2010 (A.K. SINHA) Asst.Director General of Foreign Trade for Zonal Joint Director General of Foreign Trade