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TMI Blog2024 (2) TMI 1475X X X X Extracts X X X X X X X X Extracts X X X X ..... ent is to delineate the relevant market as per Section 2(r) of the Act which comprises of relevant product market and relevant geographic market in terms of Section 2 (t) and 2(s) of the Act, respectively. The next step is to assess the dominance of OP in the relevant market so delineated, in terms of the factors enumerated under Section 19(4) of the Act. Once the dominance of an OP is established, the final step is to analyse the allegations pertaining to abuse of dominance in terms of Section 4 of the Act. The Commission notes that there are several players operating in the market for digital payment platforms in India which include several domestic and global players. In such a structure of the market, the Informant does not seem to be d ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... orm also provides discounts, cashback, and promotional offers to users, making it an attractive option for those looking to save on their recharges and bill payments. The cashback ( TC Cashback ) earned is credited to the digital wallet and as per the company is real money that can be used further to do other transactions. 3. The Informant has stated that he has been availing the digital wallet service of the OP for the last 2- 3 years and was benefitting from the cashback services of the company. The Informant further states that since September 2023, OP has started imposing 20% additional charges (server cost, processing fee, gateway cost, and other convenience charges) on using the deposited amount in its digital wallet, which allegedly ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... imarily aggrieved by the imposition of extra fees, including server costs, processing fees, gateway costs, and other convenience charges, without disclosing the complete details in the GST bill. 9. Although the Informant has not specifically mentioned the alleged violation of any of the provisions of the Act, it appears from the Information that the Informant s grievances are the subject matter of examination under Section 4 of the Act. 10. For an analysis of the case under Section 4 of the Act, the first requirement is to delineate the relevant market as per Section 2(r) of the Act which comprises of relevant product market and relevant geographic market in terms of Section 2 (t) and 2(s) of the Act, respectively. The next step is to asses ..... X X X X Extracts X X X X X X X X Extracts X X X X
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