The Reserve Bank of India today released, on its website, the data related to the results of Computer Software and Information Technology (IT) Services Exports: 2011-12.
The data compiled are based on the annual survey on ‘Computer Software and Information Technology Services Exports’. The survey is intended to provide information on various aspects of computer services exports as well as exports of Information Technology Enabled Services (ITES) and Business Process Outsourcing (BPO). The survey collects details of export of software services as per the activity, type of services (on-site/off-site) and country of destination along with the four modes of supply, as per General Agreement on Trade in Services (GATS).The survey schedule in enclosed in the Annex.
Highlights:
- Coverage: For the 2011-12 survey round, the schedule was canvassed among 6,550 companies of which 731 companies, including most of the large companies responded, accounting for around 81.0 per cent of the total software exports during the year.
- Software and ITES/BPO services exports: India’s export of software services and ITES/BPO services during 2011-12 is estimated at Rs. 2,484.3 billion (US$ 51.8 billion), showing an annual growth of 14.5 per cent. Exports of Computer Services and ITES/BPO services accounted for 75.2 per cent and 24.8 per cent, respectively of the total software services exports.
- Growth of Software Services Exports: Growth of computer services exports during 2011-12 slowed down to 16.8 per cent from 26.2 per cent in the previous year; growth of BPO services exports rose to 8.0 per cent in 2011-12 from 0.2 per cent in 2010-11 (Table 1).
- Industry-wise Distribution of BPO Services Exports: Among the major activities in BPO services exports, Finance and Accounting related services witnessed a significant increase in its share (Table 2).
- Organisation-wise Share: Public limited companies accounted for 58.7 per cent share of the total software services exports during 2011-12 and registered an annual growth of 9.6 per cent. On the other hand, private limited companies with 41.2 percent share registered much higher growth of 22.4 per cent (Table 3).
- Country-wise share: ‘USA and Canada’ continued to remain major destination for software exports. USA contributed 62.9 per cent of the total export of software services in 2011-12. European countries had share of 23.3 per cent, of which UK accounted for 14.3 per cent (Table 4).
- Currency Composition of Invoice: US Dollar remained the major invoice currency for software exports with 76.4 per cent share. Pound Sterling and Euro had shares of 8.7 per cent and 7.0 per cent, respectively (Table 5).
- On-site and Off-site Exports: The share of export of software service through off-site mode increased in 2011-12. Its contribution in total service exports increased to 82.2 per cent in 2011-12 from 79.3 per cent in the previous year (Table 6).
- Software Exports by Different Modes: The share of software services exports through cross-border supply (Mode-1), consumption abroad (Mode-2) and commercial presence (Mode-3) increased whereas the share of software services by India through presence of natural person (Mode-4) in 2011-12 decreased. (Table 7).
- Software exports by Foreign Affiliates of Indian Companies: The software exports by foreign affiliates stood at Rs. 453.4 billion in 2011-12 and total international trade in software services by India, including the services delivered by foreign affiliates established abroad, stood at Rs. 2937.7 billion in 2011-12 (Table 8 and 9).
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Table 1: Software Services Export From India: 2011-12
|
|
(Rs. billion)
|
|
Activity
|
2010-11
|
2011-12
|
Growth (%)
|
|
(1)
|
(2)
|
(3)
|
|
A). Computer Services
|
1598.4
|
1867.1
|
16.8
|
|
Of which: i) IT services
|
1492.2
|
1661.8
|
11.4
|
|
ii) Software Product Development
|
106.2
|
205.3
|
93.3
|
|
B). ITES/BPO Services
|
571.7
|
617.2
|
8.0
|
|
Of which: i) BPO Services
|
468.7
|
523.0
|
11.6
|
|
ii) Engineering Services
|
103.0
|
94.2
|
-8.5
|
|
Total Export of Software Services (A+B)
|
2170.1
|
2484.3
|
14.5
|
|
Table 2: Industry-wise Distribution of ITBS/BPO Services Exports
|
|
Activity
|
2010-11
|
2011-12
|
Annual Growth in Rs. (%)
|
|
Rs. billion
|
US$ billion*
|
Share (%)
|
Rs. billion
|
US$ billion*
|
Share (%)
|
|
(1)
|
(2)
|
(3)
|
(4)
|
(5)
|
(6)
|
(7)
|
|
BPO Services
|
468.6
|
10.28
|
82.0
|
523.0
|
10.91
|
84.7
|
11.6
|
|
Customer interaction services
|
69.6
|
1.53
|
12.2
|
89.2
|
1.86
|
14.4
|
28.2
|
|
Finance and Accounting, auditing, book keeping and tax consulting services
|
76.5
|
1.68
|
13.4
|
145.4
|
3.03
|
23.5
|
90.1
|
|
HR Administration
|
2.9
|
0.06
|
0.5
|
1.2
|
0.03
|
0.2
|
-59.3
|
|
Procurements and logistics
|
2.7
|
0.06
|
0.5
|
0.1
|
0.00
|
0.0
|
-96.4
|
|
Medical transcription
|
3.5
|
0.08
|
0.6
|
1.1
|
0.02
|
0.2
|
-68.1
|
|
Document Management
|
3.5
|
0.08
|
0.6
|
2.2
|
0.05
|
0.4
|
-37.9
|
|
Content development and management and publishing
|
4.4
|
0.10
|
0.8
|
4.1
|
0.09
|
0.7
|
-5.7
|
|
Other BPO service
|
305.5
|
6.69
|
53.4
|
279.7
|
5.84
|
45.3
|
-8.4
|
|
Engineering Services
|
103.0
|
2.26
|
18.0
|
94.2
|
1.97
|
15.3
|
-8.5
|
|
Embedded Solutions
|
13.6
|
0.30
|
2.4
|
12.8
|
0.27
|
2.1
|
-6.0
|
|
Product Design Engineering (mechanical, electronics excluding software)
|
49.4
|
1.08
|
8.6
|
43.2
|
0.90
|
7.0
|
-12.6
|
|
Industrial automation and enterprise asset management
|
3.1
|
0.07
|
0.6
|
0.0
|
0.00
|
0.0
|
-100.0
|
|
Other Engineering service
|
36.9
|
0.81
|
6.4
|
38.2
|
0.80
|
6.2
|
3.6
|
|
Total
|
571.7
|
12.54
|
100.0
|
617.2
|
12.88
|
100.0
|
8.0
|
|
* Using annual average Rupee/ Dollar exchange rate (Handbook of Statistics on Indian Economy, RBI).
|
|
Table 3: Organisation-wise Distribution of Software Services Exports
|
|
|
Types of Organisation
|
2010-11
|
2011-12
|
Annual Growth in Rs. (%)
|
|
|
Rs. billion
|
US$ billion*
|
Share (%)
|
Rs. billion
|
US$ billion*
|
Share (%)
|
|
| |
| |
|
(1)
|
(2)
|
(3)
|
(4)
|
(5)
|
(6)
|
(7)
|
|
|
Private Limited Company
|
836.3
|
18.3
|
38.5
|
1023.5
|
21.4
|
41.2
|
22.4
|
|
|
Public Limited Company
|
1330.7
|
29.2
|
61.3
|
1458.3
|
30.4
|
58.7
|
9.6
|
|
|
Others
|
3.1
|
0.1
|
0.2
|
2.5
|
0.1
|
0.1
|
-19.4
|
|
|
Total
|
2170.1
|
47.6
|
100.0
|
2484.3
|
51.9
|
100.0
|
14.5
|
|
|
* For footnote please refer to Table 2.
|
|
|
Table 4: Destination of Software Services Exports
|
|
Activity
|
2010-11
|
2011-12
|
Annual Growth in Rs. (%)
|
|
Rs. billion
|
US$ billion*
|
Share (%)
|
Rs. billion
|
US$ billion*
|
Share (%)
|
|
(1)
|
(2)
|
(3)
|
(4)
|
(5)
|
(6)
|
(7)
|
|
USA & Canada
|
1410.4
|
30.9
|
65.0
|
1597.4
|
33.3
|
64.3
|
13.3
|
|
Europe
|
508.4
|
11.1
|
23.5
|
578.8
|
12.1
|
23.3
|
13.8
|
|
of which UK
|
325.4
|
7.1
|
15.0
|
355.3
|
7.4
|
14.3
|
9.2
|
|
Asia
|
111.9
|
2.5
|
5.1
|
129.2
|
2.7
|
5.2
|
15.5
|
|
of which East Asia
|
87.4
|
1.9
|
4.0
|
99.4
|
2.1
|
4.0
|
13.7
|
|
West Asia
|
20.2
|
0.5
|
0.9
|
24.8
|
0.5
|
1.0
|
22.8
|
|
South Asia
|
4.3
|
0.1
|
0.2
|
5.0
|
0.1
|
0.2
|
16.3
|
|
Australia & New Zealand
|
59.3
|
1.3
|
2.7
|
87.0
|
1.8
|
3.5
|
46.7
|
|
Other countries
|
80.1
|
1.8
|
3.7
|
91.9
|
1.9
|
3.7
|
14.7
|
|
Total
|
2170.1
|
47.6
|
100.0
|
2484.3
|
51.8
|
100.0
|
14.5
|
|
* For footnote please refer to Table 2.
|
|
Table 5:Currency Composition of Invoice - Software Services Exports
|
|
Currency
|
2010-11
|
2011-12
|
Annual Growth in Rs. (%)
|
|
Rs. billion
|
US$ billion*
|
Share (%)
|
Rs. billion
|
US$ billion*
|
Share (%)
|
|
(1)
|
(2)
|
(3)
|
(4)
|
(5)
|
(6)
|
(7)
|
|
USD
|
1633.4
|
35.8
|
75.3
|
1898.0
|
39.6
|
76.4
|
16.2
|
|
EUR
|
152.0
|
3.3
|
7.0
|
173.9
|
3.6
|
7.0
|
14.4
|
|
GBP
|
212.9
|
4.7
|
9.8
|
216.1
|
4.5
|
8.7
|
1.5
|
|
AUD
|
63.6
|
1.4
|
2.9
|
87.0
|
1.8
|
3.5
|
36.8
|
|
INR
|
28.3
|
0.6
|
1.3
|
22.4
|
0.5
|
0.9
|
-20.8
|
|
Other Currencies
|
79.9
|
1.8
|
3.7
|
87.0
|
1.8
|
3.5
|
8.9
|
|
Total
|
2170.1
|
47.6
|
100.0
|
2484.3
|
51.8
|
100.0
|
14.5
|
|
* For footnote please refer to Table 2.
|
|
Table 6: Software Services Exports - Type of Services-wise
|
|
Type of Services
|
2010-11
|
2011-12
|
Annual Growth in Rs. (%)
|
|
Rs. billion
|
US$ billion*
|
Share (%)
|
Rs. billion
|
US$ billion*
|
Share (%)
|
|
(1)
|
(2)
|
(3)
|
(4)
|
(5)
|
(6)
|
(7)
|
|
On-site Services
|
450.1
|
9.9
|
20.7
|
442.2
|
9.2
|
17.8
|
-1.8
|
|
Off-site Services
|
1720.0
|
37.7
|
79.3
|
2042.1
|
42.6
|
82.2
|
18.7
|
|
Total
|
2170.1
|
47.6
|
100.0
|
2484.3
|
51.8
|
100.0
|
14.5
|
|
* For footnote please refer to Table 2.
|
|
Table 7: Software Services Exports - By Different Modes
|
|
Type of Mode
|
Amount (Rs. billion)
|
Share in Total (per cent)
|
Growth (%)
|
|
2010-11
|
2011-12
|
2010-11
|
2011-12
|
|
(1)
|
(2)
|
(3)
|
(4)
|
(5)
|
|
Mode 1
|
1718.4
|
2028.4
|
67.4
|
69.0
|
18.0
|
|
Mode 2
|
1.6
|
13.7
|
0.1
|
0.5
|
756.3
|
|
Mode 3
|
377.7
|
453.4
|
14.8
|
15.4
|
20.0
|
|
Mode 4
|
450.1
|
442.2
|
17.7
|
15.1
|
-1.8
|
|
Total
|
2547.8
|
2937.7
|
100.0
|
100.0
|
15.3
|
|
Table 8: Software Business by foreign affiliates of Indian Companies in 2011-12 ─
Activities-wise Distribution
|
|
(Rs. billion)
|
|
Activity
|
Software business done by foreign affiliates
|
|
Locally
|
To India
|
Other Countries
|
|
(1)
|
(2)
|
(3)
|
|
IT services
|
27.48
|
10.67
|
5.43
|
|
Software Product Development
|
1.64
|
0.67
|
7.95
|
|
BPO Services
|
30.99
|
4.44
|
12.25
|
|
Engineering Services
|
1.49
|
0.27
|
20.55
|
|
Other services
|
391.81
|
0.38
|
20.79
|
|
Total
|
453.41
|
16.43
|
66.97
|
|
Table 9: Software Business by foreign affiliates of Indian Companies in 2011-12
Country-wise Distribution
|
|
(Rs. billion)
|
|
Country
|
Share in Total Software business by foreign affiliates (%)
|
Software business by foreign affiliates
|
|
Locally
|
To India
|
Other Countries
|
|
(1)
|
(2)
|
(3)
|
(4)
|
|
USA
|
65.0
|
324.9
|
9.1
|
15.0
|
|
United Kingdom
|
5.3
|
26.2
|
0.3
|
2.3
|
|
Singapore
|
4.4
|
10.6
|
0.5
|
12.8
|
|
Netherlands
|
4.3
|
11.5
|
0.0
|
11.4
|
|
Canada
|
3.6
|
19.1
|
0.0
|
0.2
|
|
Germany
|
2.9
|
14.0
|
0.7
|
0.6
|
|
Other Countries
|
14.5
|
47.1
|
5.8
|
24.7
|
|
Total
|
100.0
|
453.4
|
16.4
|
67.0
|
Sangeeta Das
Director
Press Release : 2013-2014/42
9911796707
